Privacy Policy
Last updated: October 16, 2025
1. Introduction
Welcome to It's Thrifty ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online marketplace at itsthrifty.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account using Google OAuth
- Create a store on our marketplace
- Make purchases or place orders
- Add products to your cart
- Contact us for support
- Subscribe to our newsletter
This information may include:
- Name and email address (from Google OAuth)
- Profile picture (from Google OAuth)
- Shipping and billing addresses
- Phone numbers
- Payment information (processed securely through third-party providers)
- Store information (name, description, location, payment details)
- Product listings and images
2.2 Automatically Collected Information
We automatically collect certain information when you visit our Site:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Search queries and product views
- Analytics data for store performance
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our marketplace services
- Process transactions and manage orders
- Enable store creation and management
- Facilitate communication between buyers and sellers
- Provide customer support
- Send you technical notices and support messages
- Improve our services and develop new features
- Analyze usage patterns and optimize user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 With Other Users
When you create a store or list products, certain information becomes publicly visible:
- Store name, description, and location
- Product listings, images, and descriptions
- Store analytics and follower counts
- Public store information for discovery
4.2 With Service Providers
We may share your information with third-party service providers who assist us in:
- Payment processing (manual payment verification)
- Search functionality (Algolia)
- Authentication services (Google OAuth)
- Cloud storage and hosting (Firebase, MongoDB)
- Analytics and performance monitoring
4.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate or prevent fraud or security issues
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication through Google OAuth
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure payment processing
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site:
- Essential Cookies: Required for basic site functionality and authentication
- Analytics Cookies: Help us understand how visitors interact with our site
- Preference Cookies: Remember your settings and preferences
- Session Cookies: Maintain your login session and cart contents
You can control cookie settings through your browser preferences, but disabling certain cookies may affect site functionality.
7. Third-Party Services
Our Site integrates with several third-party services:
- Google OAuth: For user authentication and profile information
- Algolia: For search functionality and product discovery
- Firebase: For hosting, storage, and real-time features
- MongoDB: For data storage and management
- Payment Processors: For secure payment handling
These third-party services have their own privacy policies, and we encourage you to review them.
8. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Account Closure: Close your account and delete associated data
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
When you close your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have such information removed.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: operations@itsthrifty.com
Website: itsthrifty.com
Address: It's Thrifty, Inc.
off sable rd, Kabulonga
Lusaka, Zambia.